General rules:

• No outer shoes, clean gym shoes are recommended.
• No chewing gum.
• No eating inside the hall, we refer to the stands.
• Only water may be drunk in the premises.
• Respect each other, help others and have fun together.
• Our staff is here for you, ask if you feel unsure and respect their instructions.
• All activity is at your own risk.
• No brought food, we provide a cafe.
• All visitors have the same rights. In case of high occupancy, everyone is responsible for ensuring that all visitors have access to the hall.
• Wait your turn.
• We recommend that younger children are accompanied by an actively present adult for everyone's safety.
• Wallride has zero tolerance for all forms of alcohol and drugs.

Trampoline surface:

• Maximum two on the trampolines at the same time.
• Wait until the previous jumper has left the trampoline or airbag before jumping.
• For hygiene and safety reasons, everyone who steps on the trampoline surface needs trampoline socks.
• No objects may be thrown into the Airbag.

Climbing:

• Do not stay on the mat when you are not climbing.
• Pay attention, look around so no one risks falling on you.
• Keep the landing clear, no objects on the mats.
• Climbing has priority, wait your turn.
• Children under 12 years of age must have a responsible active spitting (sitting) adult.
• Never climb under someone else.

bowls:

• Forbidden to wax:ai the bowl.

Skate surface:

• Own equipment must be complete and clean.
• Keep your eyes up!
• Respect other riders and avoid collisions.
• Only plastic pegs are allowed.
• Helmet requirement up to 15 years. But highly recommended regardless of age.
• Skateboard, scooter, bmx, inline and balance bikes are allowed.

Cancellation rules - Advance purchase of entrance

• Free rebooking - up to the start time of the activity.
  
• Full refund - up to 48 hours before activity start time
• If you want to change the day, time or reduce the number of visitors after you have paid and up to 48 hours before arrival, you must cancel your reservation and make a new one. To increase the number of visitors, you make a new booking for additional people.
• Within 48 hours before your arrival, you can rebook to another time and day. Contact us at info@wallride.se with your booking reference and which time and day you want to change to. We will change bookings that have reached us via email before the booking start time.

Cancellation policy - Children's party

• Full/partial refund - cancellation no later than 14 days before the start time of the activity.
• Free rebooking – change time or day no later than 48 hours before the start time of the activity.
• Payment must be made no later than 2 days after the booking has been created.
  Within these 2 days, you can adjust your booking (number of visitors, day and time). If you have not paid within 2 days, your booking will automatically be cancelled.
• If you want to change the day, time or number of visitors after you have paid, contact us at info@wallride.se with your booking reference and which time, day or number of people you want to change to. We will change bookings that have reached us via email within the cancellation/rebooking time frame.